Carlos and his family have been coming to this restaurant for a long time and have always enjoyed the food. The dishes are consistently fresh, tasty and well presented.
The service has also improved noticeably since the previous female manager left. Unfortunately, her attitude was often rude and unprofessional, and we did not feel welcomed or well looked after during her time there. Since the change in management, the atmosphere has been much more pleasant and the staff seem friendlier, more attentive and better organised.
Overall, it is a very enjoyable Japanese restaurant, and we are happy to continue coming back.
Hi Elaine, thank you for choosing Fujiyama Newbridge and for this thoughtful feedback. I’m really glad Carlos and your family continue to enjoy our fresh, well-presented dishes and that you’ve noticed the friendlier, more attentive service since the management change. We appreciate you sticking with us and look forward to serving you again soon, it’s always a pleasure to welcome familiar faces.
